General Management

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Public File Contents for Public Radio (FCC)
The Federal Communications Commission requires every station to maintain a public file. The file must contain certain documents/documentation and be available for inspection by anyone requesting access during regular business hours.
The Public File Checklist for Radio Only
License current FCC license FCC-approved modification documents Applications and Related Materials applications filed with the FCC that are still pending applications to sell the station applications to modify its facilities construction or sales applications requiring wavers renewal applications for less than full license term Citizen Agreements
Board Expectations
by Walt Gillette, Director of Development, WAMU, Washington, DC and DEI Advisor
IRS Public File Requirements for Development Data
by John Crigler, Garvey, Schubert & Barer * and Virginia Dambach, DEI
Internet Fundraising License Regulations
Historically, nonprofit organizations were created by state law and were subject to the laws of each state in which they did business. Such a territorial system clashes with the pervasive nature of the Internet. DEI's legal counsel, John Crigler, considers some basic public radio fundraising questions that arise from that clash.
High Impact Jobs for Board Members (that don't involve an ask)
Board members have great potential to use their passion for our programming on behalf of the station. However, many are reluctant to fundraise. That doesn't mean they can't open doors, connect friends, expand social networks and help us find new friends and donors - without having to make an ask.
ARA's Key Audience Service Definitions
Learn which of the many audience measures are relevant to giving amd what terms you should be paying attention to. The words and phrases outlined by Leslie Peters, former Vice President for Knowledge Management, Audience Research Analysis, are used daily by professionals in programming, management, marketing, and fundraising. Find out the origin and uses for terms like listener hour, loyalty, and affinity among others.
Website Accessibility: Tips for Making Your Site Work for Everyone
What are the ADA provisions regarding web site accessiblity? Do they apply to public radio stations? Did you know that when your site is accessible to the disabled, it is also more accessible to users who visit your site from their cell phones or other handheld devices? New York writer, Ann Lewellen shares background, insight and resources regarding why an accessible site is a successful site.
No-cost training with Radio Research Consortium
No-cost training with Radio Research Consortium Any station who subscribes to audience research data through the Radio Research Consortium (RRC) has access to free training sessions.   Available Categories of Training Four categories of training are available:
To Shred or Not to Shred
To Shred or Not to Shred   Every radio station is filled with financial and employment records, contracts, licenses, policies, and a variety of other documents. Few stations have unlimited storage space, but we are all required to maintain different types of files for specified periods of time.
DEI Advisory: Schiller Situation
March 12, 2011
DEI Advisory: Donor Disclosure Rules
What are the FCC, IRS, and CPB rules and regulations for disclosing anonymous gifts?  Download the pdf at right for an explanation by DEI's legal counsel, John Crigler of Garvey Schubert Barer. 
PCI Compliance and Your Upcoming Pledge Drives
Many stations have received confusing information about the regulations on PCI (payment card industry) compliance.  So DEI collected some of the most common questions from member stations and posed them to Sage Payment Solutions.  The following information is provided by Sage Payment Solutions, in conjunction with Trustwave.
DEI Advisory: Crisis Management and Station Policies
March 14, 2011 From DEI President Doug Eichten After more than thirty-five years of work in crisis management and as the head of DEI, whose sole mission is to support public radio stations in the areas of fundraising and marketing, I offer the following advice:
Federal Funding / Fundraising Ethics Resources (Spring 2011)
In these turbulent times, DEI assists member stations with fundraising and management advisories, articles, and templates for key station policies.  We hope the following links will help you locate the resources you need quickly.  Each of these documents also appears individually in our Resource library and can be found using keyword or faceted search in the appropriate discipline area.  You must be signed in to see these resources (click on the green "Sign in" button at the top right of your screen).
Resources for Disaster Relief Fund Drives
When disaster strikes,  your station can lend its airwaves to help raise funds for those affected.  These links will help you apply to the FCC to get a waiver to fundraise in these situations.  Although the links refer to fundraising for the Japanese earthquake and tsunami relief efforts, the contacts and information can be used for other situations. http://transition.fcc.gov/Daily_Releases/Daily_Business/2011/db0316/DOC-305220A1.pdf
Tips for Managing Volunteers
Edited by Virginia Dambach from materials provided by Jim and Judy Buttorf, Tony Ford, Mark Schubb, and Suzanne White Public radio volunteers assist stations throughout the year in special events, pledge drives, and as volunteer board members and fundraisers, and sometimes as on-air talent. Many are a joy to work with. Some are a trial.

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