RuffaloCODY provides consultations and management of both on and off-site phonathon campaigns. We have pioneered industry-best practices and new technologies designed to better steward donors, increase participation and financial contributions, and strengthen the relationship between the clients we serve and their prospects.
On-Site Phonathons
RuffaloCODY's experience managing on-site phonathon campaigns is a company hallmark. Our Graduate Services Program is designed for institutions and organizations with between 10,000 - 55,000 prospects. An experienced RuffaloCODY phonathon manager trains your calling team and supervises all phonathon sessions. All tools necessary to establish an efficient, automated program are also brought on-site for the duration of your phonathon (laptops, CAMPUSCALL software, headsets and progressive dialers).
Off-Site Fundraising Calls
Our corporate headquarters and central call center is located in Cedar Rapids, Iowa. We also have regional call centers in Georgia, Illinois, Indiana, Massachusetts, and Texas, with more than 1,000 automated calling stations supporting the needs of our clients. A well-trained, experienced team of RuffaloCODY callers engages your prospects.
SUMMARY of SERVICES
Annual Fund and Capital Campaign Consultation and Strategy
A RuffaloCODY project team is assembled to design and implement your program including a calling calendar, operating plan and recommendations designed to increase the overall effectiveness of your phonathon program.
CAMPUSCALL Automation
Our industry leading automated phonathon calling system offers advanced reporting, tracking and analysis and real-time, progressive dialing capabilities. With CAMPUSCALL, clients also have access to the HEP matching gift database.
Data Research and Management
RuffaloCODY verifies and updates prospect address and phone information as well as adds information where it is missing. Layers of research can include: NCOA, Telephone Append, Wireless ID, Lost Trace and Pacific East research.
E-Strategy
Utilizing RuffaloCODY's email delivery system, your constituents receive electronic communication which can include pre-call and stewardship messages, next day pledge confirmations and fulfillment/pledge reminder emails.
For more information about our services, please visit us at www.ruffalocody.com or contact:
Deanna Long
Vice President and Consultant
Strategic Fundraising Services
319-362-7483